Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

I ordered a set of bowls. The largest bowl delaminated upon first washing. Now another bowl is delaminating upon second washing.

I call to get exchange. They require original packing and that I pay to return.

Who keeps the original packing? Not many of us.

This is a barrier erected to prevent Choxie from customer service duties.

Do not buy anything from Choxie.

Read the reviews elsewhere. Horrible reviews abound.

BBB very poor record. Plus not a member of the BBB.

Reviewer is in unhappy mood. This person is quite happy with used to like choxi and stated that there is a room for improvement of customer service and excessive shipping for a return of a misrepresented item. Please immediately contact the author of this review to discuss poor customer service of bowl. Choxi needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned bowl in their reviews. You may find this information helpful for further shopping at Choxi.

Had an Experience with Choxi?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1201205

Hi,

We are so sorry to hear about the trouble with your order.At Choxi, nothing is more important than a perfect shopping experience.

Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ?

We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you.Again, sorry for the inconvenience.

Always here to help!

Customer Relations Choxi - Everything You Love, For Less.

You May Also Like