Product: Choxi Customer Care Clear all filters (0 of 21 reviews match)
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With them changing to Choxi it went south from there. Customer support became worse with each passing day. I purchased from Choxi but the items were defective so sent them back, but they refused to refund the amount. Instead I was given store credit which I cannot...
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Product
Choxi Customer Care
I liked
  • When it was nomorerack
#992388
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I paid for an order on October 19, 2016 for four items.I emailed customer care on 11/9/16 informing them that I had not received one of the items I ordered. No response was received.As of today (1/9/17), I still have not received my item, or a response via email, or a...
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2.9
Product
Choxi Customer Care
#987581
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Choxi Customer Care Review

Ordered placed. Money withdrawn. No order received. No credit or refund.
Product
Choxi Customer Care
#970428
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I ordered merchandise from choxi that took over 2 months for a decent response from their customer sevice department, only to have to cancel my original order. I was given a store credit , to which I reordered merchandise and did receive, however, my remaining credit...
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2.5
Product
Choxi Customer Care
#951308
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On 01 August 2016 I placed an order with Choxi. By 26 August 2016 I sent an e-mail to their customer service inquiring the status of the items I ordered as they were not received yet. Life got in the way and I was busy dealing with other things, so dealing with Choxi...
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1.0
Product
Choxi Customer Care
#948963
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There are several items I ordered which were never fulfilled, and now it seems like they have also stolen my money because I cannot redeem the credit I was told was in my account.Every time I tried to follow up I was reassured they were working to deliver the highest...
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Anonymous
Anonymous

I had the same issue, supposed to have a credit when I never received my item. I can't even sign on anymore and they won't answer my emails.

3.2
Product
Choxi Customer Care
I liked
  • Used to like choxi
I didn't like
  • Never a straight answercanned response
#946608
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I have tried contacting Choxi 4 times through email as well as tried calling their business during "business hours" which I am also Eastern Standard Time so it is NOT hard to call between 9am-6pm. I have called from 9:30am-5:30pm and keep getting the business is closed.
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Anonymous
Anonymous

I ordered two items from Choxi. One was placed on 7-25-2016 and the other was on 8-4-2016. It is now November 1. Have already complained to them and get the same response ever...

Anonymous
Anonymous

Choxi is history they have a 1 star rating from BBB and rating of F. They are going to go under so get you $ before it's too late!

1.0
Product
Choxi Customer Care
I didn't like
  • No response back from emails
  • Worst company ever steals from customers
  • Always closed during business hours
#945211
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DO NOT ORDER FROM THIS WEBSITE!!!!!I placed an order on august 10 and have still not received my items. I have sent 5 emails with no reply! When i call customer service they seem to always be closed. I dont know what to do anymore.Last year i ordered from the website...
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Anonymous
Anonymous

Hi,We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/...

Anonymous
Anonymous

I was told by several people to report this to the Attorney General.

2.3
Product
Choxi Customer Care
#912469
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Avatar Prettyeyezstarr Today at 14:55 I will be contacting the police department about your company I will be contacting my local news to share the truth about your scamming company you don't answer phones you don't reply to emails I want my money back now I'm not...
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Choxi.com_Customer_Care1
Choxi.com_Customer_Care1

Greetings!We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is aro...

Product
Choxi Customer Care
#911453
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DO NOT ORDER ANY ITEMS TO CHOXI. THEY WILL NOT DELIVER/FULLFIL YOUR ORDERS. ALSO, THEY DID NOT PAY THEIR EMPLOYEES AND VENDORS FOR ALMOST TWO MONTHS. IF YOU RECEIVED YOUR ORDER AND IT'S DAMAGED, NOT TRUE TO SIZE OR WRONG COLOR. CALL YOUR CREDIT CARD COMPANY FOR...
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Anonymous
Fustraed1

Choxi is not paying their vendors as well.I have sued choxi and they are avoiding their response to the last minute.any vendor that wants to join legal proceeding please send ...

Anonymous
Anonymous

Choxi did not deliver my latest order, and I also referred a friend to the site and her order has not been delivered. Repeated emails and calls have gone unanswered. I want ...

Product
Choxi Customer Care
I didn't like
  • Not paying their employees
#910870
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