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I placed an order for merchandise in April 2016 that was on back order. After calling and emailing Choxi several times, I was told that the merchandise was no longer available and that my credit card would be refunded. My credit card was never credited! Choxi sent me...
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Anonymous
Anonymous

I place an order too, never got my refund too. This is wrong. No one is taking responsibility.

1.6
I liked
  • Unique products that were offered
#1001483
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We ordered a Pet Playpen and weeks after the order was placed we still hadn't gotten it. Customer service said that there was a delay and again we waited. This was the email on 8/8/16- "Thank you for contacting us regarding your order. I apologize that your experience...
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1.0
#1000678
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I placed two orders in July 2016, so I would receive the items for my daughter and two grandsons birthdays in September and October 2016. I waited a couple of weeks and emailed them. I got an email saying my orders were being prepared to be shipped. I waited a little...
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2.0
#993010
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Delivery Service Review

Choxi
#1024916
2.5
Hi. I placed an order (#24320195) which was a 1/20ctw Genuine Diamond Ring in Sterling Silver and was deducted from my bank account for $23- I never received the item. Should I be concerned and if so what should I do? Thank you, Kami
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Short Review for March 23, 2017, Pc_damaged

Choxi
#1024655
1.0
Tens were broken no return address
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Choxi Shipping Service Review

Choxi
#989771
1.1
Got taken for 40 bucks.. One thing I ordered was out, took over 2 months for a response, gave my money back via credit tried to use again July 2016..got nothing I was getting a friend a birthday gift which of course he never received
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Choxi Shipping Service Review

Choxi
#989668
1.8
I placed an order and was told after 3 months it could not be delivered. And received a in store credit. After 6 months i ordered again and used the credit and some more cash. 3 days later i placed a second order and paid. It has been since may of 2016 and still havent received one item from them. And now i can no longer get on their site. So i am out about 80. 00 all together. What a rip off.
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Same pretty much as everyone else. I started with no more rack and they were great first couple of orders with chili I received. Thenariund april of 2016 my dog got really sick and I ordered her a new bed. Called Chico and emailed them multiple times as she was dying...
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1.0
#992924
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My story is much like the other reviews. I began ordering from NoMoreRack and was really happy with their service. I had NO issues with the company then. When Choxi took over, I thought they would continue to have the same customer service and quality company. WRONG!!...
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I didn't like
  • Closed without notice and kept our money
#992410
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When they were Nomorerack I was so happy with them and they had the best customer service. With them changing to Choxi it went south from there. Customer support became worse with each passing day. I purchased from Choxi but the items were defective so sent them back,...
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I liked
  • When it was nomorerack
I didn't like
  • Anything
#992388
Reply to reviews
I paid for an order on October 19, 2016 for four items. I emailed customer care on 11/9/16 informing them that I had not received one of the items I ordered. No response was received. As of today (1/9/17), I still have not received my item, or a response via email, or...
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2.9
#987581
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I, too, did not receive ALL of my order placed in October, 2016. Efforts to access the website and to access customer service have been unsuccessful. I received a partial order but some of the merchandise was not received. The partial order included TENS equipment but...
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#983750
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I order, a smart watch, & never,got it, no,response,it,as,if,they,said,the,***,with,my,order,but,don't, forget,to take,my,money! I,really, wanted,that,watch! I never,had,a smart watch! That's ,all,I wanted,this,make,my,second,time,I...
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1.0
#972734
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I have been costumer of nomorerack and then choxi for very long time. and i have been buying stuff from them from long time. Recently I bought some stuff from choxi and they send me wrong item. I returned the item but now the website is down and they did not refund the...
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1.0
#972399
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