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1.7 Based on 87 reviews
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  • Customers like
    • Experience sucked 8
    • Used to like choxi 5
    • What i ordered looked good price was decent 5
  • Customers don't like
    • I dislike the experience 12
    • Customer service 9
    • Cancellation nor refund and shipping policy 7

This company is a joke! They only take your money, no products has been delivered. Order processing too long & don't refund your money!

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  • From mobile
  • Aug 22
  • #904938

Crooks, shipped over $50k in goods and they refuse to pay!

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I ordered a set of bowls. The largest bowl delaminated upon first washing. Now another bowl is delaminating upon second washing. I call to get exchange. They require original packing and that I pay to return. Who keeps the original packing? Not many of us. This is a barrier erected to prevent Choxie from customer service duties. Do not buy anything from Choxie. Read the reviews elsewhere. Horrible reviews abound. BBB very poor record. Plus not... Read more

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Horrible business... DO NOT SHOP HERE... Please go shop on Amazon instead!!! Half the stuff on here they Do not actually have! I have ordered here several times !!! Not by choice but because my order NEVER even gets shipped. Instead of giving me my money back or Shipping me the item I actually ordered... They only provide credit to your account that you are forced to order something again!! On top of that its a gamble if you will even get... Read more

Was this review helpful? 1 0

Apparently a scam and crooks! Placed an order, they withdrew funds immediately from my bank account, I NEVER received my merchandise, after 2 weeks I wrote customer service and asked to have my merchandise shipped or a refund! They wrote back they were sorry and would gladly issue me a "store credit"...ummm, NO! I WANT MY MONEY BACK! I responded in kind to them, and I have yet to get the refund owed me. They said it would appear in 5-7 days,... Read more

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I began using Choxi when they were 'No MORE RACK', many years ago and had a pleasant, positive experience, but items I have ordered the last three months, have not been delivered!!! What is going on and how do I get a refund for my recent orders. How can a company conduct business such as this and continue getting by with taking our $$$$ and not deliver products. Their tracking is a joke, no such thing exists. They have the audacity to ask... Read more

Was this review helpful? 0 1

This is the worst site ever. They constantly blow up my mailbox with emails. I've tried repeatedly to unsubscribe by using the link in the emails they send and not only has it not worked, now the link to 'unsubscribe' is no longer live but greyed out. I wish I'd never done business with this site. Each item they sent was junk, the quality of which looked like it was whatever leftover merchandise they could find on the warehouse floor. If you let... Read more

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Hey guys, we are also a vendor of Choxi, and they haven't paid. I have been to their office on Park Ave South and met with their VP finance. I know where they live. For vendors who don't live around NYC. We can organize something to visit them in office and at residence. I also know their investors (their office is in Diamond District Manhattan) and live in Rutherford NJ, and warehouse is there as well. Leave your email. We'lol be in touch Read more

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As a vendor that Choxi owes hundreds of thousands of dollars, we are here to tell all customers to do chargebacks for Choxi regardless of whether or not you have received your product. Atleast their credit card company will shut them down and they cannot hurt any more people. We never say this as vendors to customers but I am giving you all an honest and straight advice. PLEASE DO CHARGEBACKS FOR ALL ORDERS MADE ON CHOXI OR NOMORERACK regardless... Read more

Was this review helpful? 3 0

Since this company has now become "Choxi" the level of service has steadily gone downhill.You use to be able to order from them before (when they were No More Rack) and knew that your item was being shipped out to you quickly. Now you place an order and literally are waiting, weeks or months before if or when you actually get your order. Talking them yields no results and you are told to be patient and wait. Sorry Choxi but my days of shopping... Read more

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